One of the two chairs we purchased was damaged in shipping and they immediately sent us a new one. And they were so nice about it. We use these chairs all the time and love them.
So glad to hear you love them!
- Nelson and Ben (co-founders)
My wife and I truly enjoy our new Trueplaces chairs. The chairs are comfortable, well designed, easy to set up and affordable. Looking to purchase a few more.
Love the chairs and the phone holder, BUT Drink holder does NOT fit my 40oz. Stanley thermos cup!!!!!! That makes me mad!!!!
Hi Adrienne, thanks for sharing and so glad you love the chairs! Yes, the cup holder accommodates most bottles, cans, cups and mugs up to 32oz - we had to draw the line somewhere ;) But glad you are staying so hydrated!!
Very nice chairs but are a little heavier than I thought. But will be great with the carrying case!
Hi Krystal, we're glad you like the chairs and thanks for the feedback. They are 10.9lb which is relatively light for a very sturdy chair, but we understand, and hope that the custom bags help with the portability for you as well.
Best, Nelson and Ben (co-founders)
Great chairs! I purchased two of them and used them for the first time last week while fall camping in northern Michigan. Very comfortable and durable. Great purchase!
Really comfortable and easy to carry when compared to other outdoor seats. "Nelson" was very helpful in helping me correct my order.
Ed - thanks for leaving the review, we're so pleased to hear you love the chairs! Nelson (a real person and one of our co-founders) is also glad to have been able to help ;)
Nelson and Ben (co-founders)
We are going to buy 2 more. Easy to open. Comfortable for my bad back!
I purchased two chairs earlier this year and have been very satisfied. I had an issue with one of the chairs which was what I would call an out of the ordinary issue. I reached out to True Places and was contacted within approximately 90 minutes. Later that same day, a new chair was schedule to be sent to me and was shipped out the following day. A company that values customer service and stands behind that value is a rare commodity. True Places exemplifies customer service. A great chair and an OUTSTANDING company!
These are great chairs…and for either indoors or outdoors. They are comfortable, rugged, sturdy and absolutely beautiful! The colors are superb. 👍🏼👊🏻👏👏
Great purchase! Easy to set up and take down. Terrific support! I got the optional accessories (phone holder and drink cup holder. Both attach easily and the carrying case fits everything. Tried it out at soccer game on weekend. Worked perfectly! I’m thrilled with the purchase.
The chair folds up very easily, but it's quite heavy. Not sure I can carry it around for much distance.
Hi Marj, we're glad you like the chair and thanks for the feedback. It is 10.9lb which is relatively light for a very sturdy chair, but we understand, and hope that the custom bag helps with the portability for you as well.
Best, Nelson and Ben (co-founders)
I made a mistake when ordering and sent an email to explain my dilemma. Ben reached out immediately after I emailed and told me not to worry, it would be taken care of. I was so impressed with their customer service that I ordered another set of chairs!
This chair has a comfortable seating position. The higher seat height makes the position more like an indoor chair. Very sturdy. The seat and back material is not tight as depicted in the website pictures or web lawn chair. This may add to the comfort.
Great design. Much better for my back than any portable chair I’ve owned. These chairs are sturdy but still lightweight enough to carry across parking lots and fields with no extra effort.
Chairs are light, comfortable, band attractive. Customer service was awesome after I made a mistake ordering - they immediately responded and took care of the issue
Love the highth of our chairs. Great support. Easy to carry. Glad I purchased them.
The chair works more or less as advertised. Will it last long enough to justify the premium price?
Hi Mike - given the superior materials and engineering we're confident you'll continue to enjoy the chairs for a long time. Keep us updated!
Best, Nelson and Ben (co-founders)
My husband who has a bad back is in heaven with the purchase of these chairs! He's never been able to sit comfortably during one of our grandchildren's games but now he is!! Thank you!
Hi Helen, we're so glad to hear that! Thanks for sharing, it means a lot to our team to know that you're loving the chairs.
Nelson and Ben (co-founders)
Great customer service.
Hi Paul, we were sorry to hear that you experienced that with one of your deliveries, but glad we were able to resolve it for you and more importantly that you love the chairs!
Nelson and Ben (co-founders)
Chairs very comfortable and easy to get out of. Cup and phone holders are great addition.
Easy setup and store away. Awesome arm rests. Wish the back was higher and chair was lighter.
Hi Charles - thanks for the feedback and glad you're liking the chair overall! It's 10.9lb which is relatively light for a really sturdy chair, but we hear you, we continue to look for ways to make it as light as possible without compromising the quality or durability.
- Nelson and Ben (co-founders)
Very comfortable chair, and easy to fold and put in storage bag. Would highly recommend this chair
I’m 82 and was worried I wouldn’t be able to open and close it. Well, it is like butter, no problem (easy) opening and closing. Also it’s comfortable. I just love it
I purchased 2 chairs. So far they are the BEST! Lighter than most travel chairs, perfect for seniors!! I had a small problem with one of the original bags and they replaced it quickly even though I said it want necessary. I then purchased two deluxe bags! Love the backpack style!